Technical Support

The SD19 Technology Department is here to help you with technology tools to support teaching and learning. From classroom technology and software, to the information systems that keep things organized, we’re happy to help you set-up, maintain, and troubleshoot the technology you work with. To help get you started with the various devices, programs, and services we utilize in SD19, we have a number of How-To Guides, and we’re only an email away if you need support.

How-To Documents

• Accessing SD19 Computers, Wifi, Apple TV’s, Projectors, and Office 365
• SD19 Microsoft Outlook Settings
• Steps for Setting Up Ricoh Printer Special Features on SD19 Computer
• SD19 Office 365 Intro
• Steps for Setting Up an SD19 Printer On Your Personal Mac Computer
• SD19 Making Long Distance Calls from Classrooms
• Using MyEducationBC as a TOC in SD19

TOC / EAOC Tech Support Packages

• SD19 TOC Tech Support Package
• SD19 EA / Support Worker Tech Support Package

Support Resources

• Privacy Information for Employees (Videos)
• FOIPPA Foundations for Privacy (BC Ministry of Citizen Services)
• Office 365 Guides and Video Training Resources